100% Satisfaction
All products come with a 30-day money back guarantee.  If you are not satisfied with a product for any reason, return it in the original packaging, in re-sellable condition within 30-days for an exchange, credit, or refund of the price of the product.  Please click here to see our return procedures before returning an item. 

Warranties
Some of our products come with extended or lifetime manufacturer warranties.  Look for warranty information in the product description.

Ordering
You may choose one of four methods to place your order:
1.  Directly on this web site through our Secure On Line Transactions.
2.  Fax a print out of our online order form or a hand-written order to (610) 965-0635.
3.  Mail us your order, hand-written or a print out of our online order form.  Be sure to include shipping charges and your email address or telephone number.  Mailing address:
        All Bright Ideas
        217 Main Street
        Emmaus, PA 18049
4.  Telephone directly to (610) 782-0636 or toll free (866) NEAT-911.


Ship Time
Orders normally ship within 24 business hours.  Your order is guaranteed to ship within 3 business days unless we notify you otherwise. (Please check your SPAM folder to see if we have sent you email.)

The standard method of shipment is UPS Ground.  If your order is shipped through UPS, you will receive an email providing you with the UPS Tracking Number and delivery date of your package. (Please note that if you have SPAM blocking on your computer you may not receive our email.) Once in a while an item that is out-of-stock with us, may ship to you directly from the manufacturer to avoid delaying your order. In this case you will not receive an email with your UPS tracking number.

You may consider having your order shipped to your commercial/work address if it is acceptable to your place of employment.  Ship time to your state.

We ship APO addresses through the US Postal Service. Orders to Alaska and Hawaii are most often sent through the US Postal Service.

Shipping Charges

Sales Tax
A 6% sales tax will be added for Pennsylvania addresses.

Gift Card
There is no additional charge for a gift card with a personal message. If you would like a gift card, include the message how you would like your name to appear under the "Special Instructions/Gift Card" area of online order processing. 

Special Instructions
You will find a "Special Instructions" during online order processing.  This is for you to let us know your comments and any specifics about your order.